Cannot decide on a design? Not to worry. Prestige Gems specializes in creating custom pieces just for you. Come in anytime to design or discuss any special jewelry you have in mind. We have the ability to design the perfect piece of jewelry for any occasion. Whether you have preexisting pieces you would like to redesign or if you are starting from scratch, let us help you create a one-of-a-kind design or heirloom piece you can enjoy for many years to come. Our designers can provide you with inspiration and ideas or you can bring us a hand-drawn sketch, picture or verbal description and we will create the exact piece you are looking for. Classic to contemporary, we guarantee an exceptional jewelry creation.
If a beautiful ring does not fit any more, have it expertly sized so that you can enjoy it again. We can adjust your ring’s size up or down to make it bigger or smaller to fit you. Our jewelers can determine your proper ring size and professionally adjust your ring to the perfect fit. If additional jewelry repair is needed, we will recommend it at the time that you leave your ring with us. We will undergo proper jewelry cleaning and plating if required.
Please note: Any ring purchased from Prestige Gems can be returned back within 7 working days from the date of purchase for a free resizing.
Do not worry if you have lost a stone from your jewelry. You can bring your damaged piece to our store and we can match and replace a new stone. From precious to semi-precious, we will provide a perfect match. We are able to match up stones for color, clarity, cut and size of the other stones in the jewelry piece to make it look like the first day you ever wore it.
CLEANING AND POLISHING
From time to time, you should bring your jewelry in for a polishing to keep up its fresh appearance. Day to day activities can take its toll on your jewelry. In particular, dust, oils, and dirt can get on the surface and in the openings of your jewelry causing it to lose its luster. Bring back your dull jewelry’s to its original glimmer and shine with our expert jewelry cleaning and polishing service.
Has your gold jewelry lost its shine? We are able to bring back to life your gold jewelry items restoring them back to new looking pieces of jewelry. If you have yellow/white gold jewelry that is losing its luster and shifting in tone, you may want to consider bringing it to our location for a professional jewelry cleaning. We can restore your jewelry to look like new again.
We are pleased to offer you a comprehensive solution to your jewelry repair needs. Maintaining your precious jewelry is essential and we will help you to make sure you take the best possible care of your pieces. We have a workshop dedicated for jewelry repairs. We can repair broken or unwearable jewelry and return it to its original glory so you can enjoy them again.
All jewelry repairs carried out at Prestige Gems are fully guaranteed and of the highest quality. We offer a range of repair services including prong rebuilding, shanks replaced on rings, chain/bracelet repairs and soldering, fitting new clasp and engraving. Most jewelry repairs take between 2-12 working days, depending upon the complexity of the job. You will be given a quote and estimated finishing time before any work has begun.